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Customer User Agreement Ladybird Villa Rentals

Updated 24/05/2018

Ladybird Hoilday Villas Offers Hoilday Rentals and personally manage each of our villas, which means reliable and dependable service.
Also with multilingual staff. Available 24 hours a day.

Ladybird Villa Rentals makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Ladybird Villa Rentals makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Ladybird Villa Rentals howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

This statement applies to ladybirdvillas.com and all websites and URL’s controlled or operated by Ladybird Villa Rentals, which link to this policy, unless otherwise specified, and is effective from the date set forth above and it is your responsibility to review any updated and revised statements that may be posted from time to time.

Collecting and Using Personal Information Data Protection

When you visit and navigate our sites and when you communicate with us via our sites, we will not collect personal information about you unless you provide us that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. (In some cases and in all cases where required by law or regulation, you will be able to update the information that you provide to us either by sending us an email or, where you have established personal profiles with us, by updating your profile online. Please refer to the specific pages where data is collected for more information.) https://ladybirdvillas.com will not sell, license, transmit or disclose this information outside of https://ladybirdvillas.com and its affiliated companies unless (a) expressly authorised by you, (b) necessary to enable ladybirdvillas.com contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided. By “personal information,” we mean data that is unique to an individual, such as a name, address, or telephone number. From time to time, we may request personal information from you at our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

Monitoring, Feedback, Ratings, Reviews and Testimonials

We collect Customer Reviews from consumers regarding the Standard of our service and Properties of Our owners these are completed electronically by emailing a form containing predetermined questions and space for any additional comments. In addition to this we monitor member Properties to ensure compliance with our Standards of Practice and welcome general feedback and testimonials. Consumers (i.e. customers) and member’s comments and testimonials regarding our service and system are also welcomed. When you provide such feedback, you consent to our use, publication and/or distribution of such feedback at no compensation to you.

Disclaimer- Customer

a. The Company makes no warranty regarding any goods or services purchased or obtained through an introduction made via its website or the Services or any transactions entered into through its website.

b.The company relies on data provided by Our Property owners and Third Parties to determine which Properties are included in the database accessible via the Website and does not recommend or endorse any specific Property.

c.Whilst the company shall use its reasonable endeavors to do so, it does not guarantee to be able to find a suitable Rental accomadation By using our serach faclity on our website by reason of geographical restrictions or otherwise.

Card Payments- Credit Debit Cards

We do not store credit card details nor do we share customer details with any third parties.booking deposit

Ladybird Villa Rentals takes a non-refundable 20% booking deposit at the time of placing the Booking for a property. Ladybird Villa Rentals then Confirms the booking dates and requests a full balance to be paid 45 days prior to the arrival date.

Security

Ladybird Villa Rentals has adopted and adheres to stringent security standards designed to protect non-public personal information at Ladybird Villa Rentals against accidental or unauthorised access or disclosure. Among the safeguards that Ladybird Villa Rentals has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site with a valid SSL Certificate. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.

Use of Personal Information

We may use the information we collect through our Websites for a range of reasons, including:

  • To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us.
  • To contact you via email to ask for a review about our service if you have work carried out as a result of a introduction to a service offered on this website.
  • To manage our Websites and system administration and security.
  • To improve the navigation and content of our Websites.
  • To identify any server problems or other IT or network issues.
  • To compile aggregated statistics about site usage and to better understand the preferences of our Visitors.
  • To carry out research and development to improve our products and services.
  • To customize content and layout of the Websites.

Other Data Protection Rights

You have the following data protection rights:

  • To access, correct, update, or request deletion of your Personal Information Ladybird Villa Rentals takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete, and up to date. You may contact us directly at any time about accessing, correcting, updating, or deleting your Personal Information, or altering your data or marketing preferences by emailing us at personaldatarequests@ladybirdvillas.com
  • In addition, if you are a resident of the EEA, you can object to processing of your Personal Information, ask us to restrict processingof your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by emailing us at personaldatarequests@ladybirdvillas.com
  • Similarly, if we have collected and processed your Personal Information with your consent, then you can withdraw your consentat any time.
  • You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond efficiently to your request.

Business Transitions

In the event this business is sold or merged with another business at any time in the future users’ personal details will, not in any instances, be disclosed to our advisers and any prospective purchasers and their advisers and will be not be part of the assets transferred to the new owners of the business.

If users have questions or concerns regarding this statement, they should first contact Ladybird Villa Rentals at: admin@ladybirdvillas.com

ladybirdvillas.com is owned and operated by Ladybird Villa Rentals Segona Germania, Bloque C, Pedreguer, 03750